General

What services do you offer?

We offer a wide range of graphic and web design services, including:

Logo design & branding
Website design & development
Social media graphics
Print design (brochures, flyers, business cards, etc.)
Illustration
UI/UX design
E-commerce store setup

How do I get a quote?

You can request a free quote by contacting us through our website or email. Please provide as much information as possible about your project, such as:

Project description
Budget
Timeline
Any existing branding guidelines

What is your process?

Consultation: We'll have an initial consultation to discuss your project goals, target audience, and brand vision.
Discovery: We'll conduct research and gather information relevant to your project.
Concept & Design: We'll present you with initial design concepts and refine them based on your feedback.
Development & Implementation: We'll develop and implement the final designs across various platforms.
Testing & Launch: If your project is a website, we'll thoroughly test the website and launch it after successful tests.
Maintenance & Support: We offer ongoing maintenance and support options to ensure your website continues to function smoothly.

What are your payment terms?

We typically require a 50% deposit upfront and the remaining balance upon project completion. We offer flexible payment options to suit your needs. The 50% deposit is non-refundable once the work on the project has begun.

Web Design Specific

What platforms do you build websites on?

We build websites on WordPress and custom-built static HTML solutions.

Do you provide website hosting and domain registration?

Yes, we can assist with website hosting and domain registration. We can also recommend reliable hosting providers.

Do you offer SEO services?

Yes, we offer basic SEO optimization as part of our website design packages. We can also provide more advanced SEO services upon request.

How do I update my website content?

We'll provide you with training on how to update your website content using the user-friendly content management system (CMS), WordPress.

Graphic Design Specific

What file formats do you provide?

We provide files in various formats, including high-resolution JPG, PNG, PDF, and EPS (editable vector files).

What is your turnaround time?

Turnaround times vary depending on the project scope and complexity. We'll provide you with an estimated timeline during the initial consultation.

Client Relations

How can I contact you?

You can contact us via email, phone, or through our website contact form.

What are your business hours?

We are open from 8AM till 4PM, Monday to Friday. We are closed on public holidays but our services are accessable to our contract clients.