Terms & Conditions of Service
Design Concepts & Work: The terms of service for work regarding design work are as follows; the client will receive the finished work within a specified number of business days after receiving their company information and cash deposit, LoneWolf Multimedia Studios will create a specified number of different design concepts/layouts for the client.
The designs will be sent to the client for review by email or other possible means preferred by the client. Upon receipt of the client's feedback regarding the designs, LoneWolf Multimedia Studios will make any needed changes to the chosen design that the client might require to be made. Two revisions are included in the quoted price. Further revisions will incur additional costs at a fee that LoneWolf Multimedia Studios will charge for that project accordingly.
Turnaround time for different projects will differ depending on the amount of work required to complete each project as projects from different clients are unique.
File Delivery: After the final design work is approved, the designed items will be emailed to the client in their appropriate digital formats.
Ownership: The client, has ownership of the final design work for use in any media application that is beneficial to their business. LoneWolf Multimedia Studios retains the right to use the final work, or any versions of the designs created in the design process, within printed and online portfolios, including promotional materials such as newsletters and advertisements.
The client also gives LoneWolf Multimedia Studios permission to use the client’s company name, business address or website address, for testimonial purposes on LoneWolf's website, or other business related media. In terms of trademarks, the client understands that it is their responsibility to have done research and trademarked their brand or product.
Payments: In return for all design services, the client agrees to the following payment terms; Small projects that cost less than R400 will be expected to be paid for in full before work commences. A 50% deposit is required on services quoted at R400 and up before any work begins and the remaining 50% payment when the final design is approved. The client understands that the final design work belongs to LoneWolf Multimedia Studios until it is paid for in full.
All payments made for any work that has commenced, complete or awaits approval are non-refundable.
In the event of termination of these terms, LoneWolf Multimedia Studios owns the final designs and has the right to complete, exhibit, and/or sell the design work, excluding the business name. Furthermore, LoneWolf Multimedia Studios owns all the design concepts created before the final design concept. The client understands that once the final invoice is paid in full, the client has the right to use the final designs in all media useful for business promotion but that LoneWolf Multimedia Studios also reserves the right to display the design work for business promotional use. Individuals who use our services for personal use are excluded, they have the power to decide whether to grant us permission to use the work we have done for them or not.
Originality: LoneWolf Multimedia Studios affirms that it's logo, flyer, banner and business card designs are original and therefore owns the rights granted under this agreement, and that the rights granted are not in conflict with any other agreement.
There might be some coincidental similarities at times due to design trends or direct requests from our clients on how the final designs should look but LoneWolf Multimedia Studios attains that all it's work is original.
Delays: Illness, injury, or other events beyond LoneWolf Multimedia Studios’s control, such as: fire, theft, computer failure, and unforeseen events may result in a delay of unpredictable length.
Termination: The client has the right to terminate this business agreement if, LoneWolf Multimedia Studios fails to complete work within 30 days of deposit submission. If agreement is terminated for any reason other than failure to deliver within 30 days, LoneWolf Multimedia Studios will retain the deposit.
Performance Liability: LoneWolf Multimedia Studios does not warrant that the functions supplied by it's designs, consultation or advice, will be uninterrupted or error-free. The entire risk as to the quality and performance of it's designs is with the client. In no event will LoneWolf Multimedia Studios be liable to the client or any third party for any damages, including any lost profits, lost savings or other incidental, consequential or special damages arising out of the reproduction of, or appearance of the final designs, even if LoneWolf Multimedia Studios has been advised of the possibility of such damages.
NOTE: Before you confirm your agreement to these terms, please make sure you understand all of the above agreements. Should you have any questions or concerns regarding these terms, please contact LoneWolf Multimedia Studios before advising us of acceptance.